About the Job:
Lax.Com and Universal Lacrosse is looking for a Retail Sales Associate to provide excellent customer service and service customers during weekday daytime hours.
Job Position: Retail Store Associate (PT) - Norwalk
Position Overview:
- Candidates with strong communication skills who can make customers feel welcome in our store will stand out.
- You will help identify customer needs and answer questions about our products.
- A positive attitude and a desire to promptly resolve potential customer issues or complaints will make you successful in this role.
- Ultimately, you will ensure that customers leave our store satisfied.
- Lacrosse experience is a plus, but not mandatory.
Responsibilities:
- Greet and direct customers.
- Provide accurate information (e.g. product features, pricing, and after-sales services).
- Answer customers’ questions about specific products/services.
- Ensure racks are fully stocked.
- Inform customers about discounts and special offers.
- Provide customer feedback to the Store Manager.
- Stay up-to-date with new products/services.
Skills:
- Proven work experience as a Retail Sales Representative, Sales Associate, or similar role (Preferred but not required).
- Understanding of the retail sales process.
- Basic math skills.
- Excellent communication skills, capable of building trusting relationships.
- Ability to perform in fast-paced environments.
- Flexibility to work various shifts.
- High school degree or currently enrolled in High School.